Operations
A smooth running company is our pride and joy. From making sure we have delicious snacks to ensuring operational processes are efficient at the workplace, we work hard to make it happen.
Head of Customer Experience
You will collaborate closely with StoreHub’s leadership team to drive extensive and sustainable growth, and ensure a seamless customer experience for all of our merchants. You will also oversee the entire Customer Experience which includes both our Customer Care and Customer Success functions. You will be responsible for the full customer journey, optimising for the sustained success of our merchants all across Southeast Asia. Apply Here

 

Customer Success Team Manager (Malaysia)
You will oversee account management for all our Malaysian customers and should be able to identify areas of improvement that ensure the highest quality of customer service. You will also be on the pulse of issues regarding personnel, performance, customer perception, and project status, and works closely with colleagues and the Head of Operations to ensure consistent, high quality service. Apply Here

 

Customer Care Manager (Malaysia)
You will be responsible for monitoring the specific team’s ticket queues, ensuring that tickets are being assigned and completed in a timely manner. You will also be on the pulse of issues regarding personnel, performance, customer perception, and project status, and works closely with colleagues and the COO to ensure consistent, high quality service. Apply Here

Not currently hiring.

Not currently hiring.